Making a Claim

If you need to make a claim under your eLife policy, then you will need to contact the Insurer directly. All claims are managed by ACE Europe. You can contact ACE Europe Life Limited by telephone on 0845 841 0059 or email claims@acegroup.com or in writing.

ACE Europe Life Limited
Claims Department
200 Broomielaw
Glasgow
G1 4RU

Please ensure you have your policy number to hand when contacting ACE Europe about making a claim.

For more information on making a claim, please click here.